nexy

Use case

Organise a focus group where consent collected beforehand

A focus group requires written consent from every participant before the session starts. One person needs to collect all signed forms and confirm everyone has agreed to recording or observation before the conversation begins.

Use one Nexy thread for one agreement: I will collect signed consent forms from all six participants and confirm by Wednesday evening that everyone has agreed to the session being recorded. The other person receives a message in the chat they already use, without installing anything or creating an account; reminders stop for a task that is already done.

Try this in Nexy, freeStarts on the web. The other person installs nothing.

What it looks like

An example of people making one clear agreement and confirming when it is done.

How to do it

  1. Start one Nexy thread for the agreement. Decide who will collect consent forms and how participants will return them—whether in person, by post, or as scanned copies sent privately.
  2. Agree a deadline for all forms to arrive that gives enough time to replace anyone who declines or does not respond before the session date. The other person receives a message in the chat they already use and needs no new account.
  3. Confirm what the consent covers: recording, observation, anonymised quotes, or photography, so participants know exactly what they are agreeing to.
  4. Check each form when it arrives to make sure the participant has signed, dated it, and answered any required questions about how their contributions may be used. A reminder is most useful while you could still act, usually the evening before.
  5. If someone withdraws consent or does not return the form by the deadline, decide whether to proceed with fewer participants or invite a replacement and collect their consent separately. Once the task is done, there are no more reminders for that completed task.

Why it works

One clear agreementOne agreement per thread keeps this specific commitment separate from the rest of the conversation.
People choose the ownerAn unclaimed task is announced to the whole group. Nexy does not choose a person or assign it for you.
Done means no remindersA person who has already completed the task is left alone. Finishing is different from receiving another reminder.

Where it stops

Keep the agreement narrow and let the people involved make the decisions.

One agreement per threadUse this thread for the specific agreement, rather than treating it as an entire project.
No automatic assignmentNexy announces unclaimed tasks to the group; the people decide who will act.
No reminders after doneCompleted tasks are not a reason to keep reminding someone.

Questions people ask

Who decides what the consent form should say?

The person organising the focus group writes the consent form or adapts an existing template. It should explain clearly what will happen during the session, whether it will be recorded, who will see the recording, how contributions will be used, and whether participants can withdraw afterwards. If the focus group is part of a research project or commissioned work, the client or institution may provide a standard form. Everyone involved should review the wording before it goes out to make sure participants understand what they are agreeing to and that nothing important is missing.

When should consent forms go out to participants?

Send consent forms as soon as participants confirm they will attend, so they have time to read and ask questions before signing. Aim for at least a week before the session if possible, especially if people need to print, sign, and return physical copies. If someone joins the group late, send their form immediately and set a separate deadline. Collecting consent early also lets you identify anyone who has concerns or declines, giving you time to find a replacement or adjust the session format before the day arrives.

What happens if someone does not return their consent form?

If a participant does not return the form by the agreed deadline, contact them once to check whether they received it and still plan to attend. If they do not respond or say they need more time, decide whether to wait, proceed without them, or invite someone else. Do not assume silence means consent. On the day of the session, only include people whose signed forms you hold. If someone arrives without having returned the form, you can offer a paper copy to sign before they join, but make sure they have time to read it properly first.

Can someone withdraw consent after the session finishes?

That depends on what the consent form says. Some forms allow participants to withdraw within a set period after the session, while others explain that contributions become part of the research or project once the session ends. Be clear about this before people sign. If someone does withdraw, you must remove their contributions from any recording, transcript, or notes as the form promised. If their comments are so intertwined with the discussion that removal is difficult, you may need to exclude the entire section or seek their agreement to keep specific anonymised points.

Who keeps the signed consent forms after the session?

The person who collected the forms usually keeps them in a secure place, such as a locked drawer or password-protected file if they are digital. If the focus group is part of a research project, the institution may require forms to be stored for a set period and then destroyed. If it is a commercial project, the client may want copies for their records. Agree in advance who holds the originals, how long they will be kept, and who can access them. Do not leave signed forms in a shared space or send them to people who do not need to see them.

What if the session format changes and consent no longer covers it?

If you change what the session involves—for example, deciding to film it when the original consent only covered audio recording—you must ask participants to sign a new or amended consent form. Explain what has changed and why, and give people the option to decline without penalty. Do not assume existing consent stretches to cover new uses. If the change is minor, such as the session running longer than planned, you may not need fresh consent, but if in doubt, ask participants directly and document their agreement in writing before proceeding.

Can someone else collect consent on behalf of the organiser?

Yes, another person can collect the forms as long as participants know who they are and why they are involved. The collector should understand what the consent covers so they can answer basic questions. They must handle the forms securely and pass them to the organiser by the agreed deadline. If participants submit forms by post or digitally, make sure the collector checks each one is complete and signed. The organiser remains responsible for confirming that consent has been properly gathered, even if someone else does the practical work of chasing and storing the paperwork.

How do you confirm consent if a participant cannot write?

If someone cannot sign a form due to disability, language barriers, or literacy difficulties, offer alternatives such as a witnessed verbal agreement, a mark or thumbprint with a witness signature, or consent given by a supporter or advocate if appropriate. Record the method used and make sure the participant genuinely understands what they are agreeing to. If consent is given verbally, note the date, time, and who was present. The key is that the person has clearly agreed to take part and knows what the session involves, not that they produce a handwritten signature on a printed form.

Start free on the web. Tell Nexy what the two of you agreed on and it takes it from there: it asks, reminds whoever still has to act, and tells everyone when it is done.

Start free

No app needed to begin, and nothing at all for the other person.

Related use cases

New here? How Nexy works explains the whole thing in a minute, and the index lists every use case.

Stay posted on Nexy

We add a new use case most days and test what actually works. Get the short version by email, or a notification the moment something ships. No account, and one click to stop.